Dear Patients

Hope you all have been keeping well and safe. Following the announcement by the government on the 28^th May, we are incredibly pleased and excited to announce that we are now open!

We have had to cancel numerous appointments since the lockdown began and initially will be prioritising appointments for patients who have had dental emergencies or appointments cancelled, in order of urgency. Please do not attend the clinic unless you have an appointment. We will do our best to accommodate everyone as soon as we can but it is vital to do this is in a systematic way.

Patient safety and comfort is of utmost importance, and that is why we have spent the time of closure upgrading the clinic. The clinic as you are aware was always a clean and safe environment. However we have introduced the following safety measures to keep our patients and staff SAFER than ever:

• Upgraded our PPE (fitted and certified FFP3 masks) 😷 🥼
• Hand sanitiser station in the reception area 🧼 ✋
• Redesigned patient journey in line with social distancing 👩 👨
• Staggered appointments, with suitable gaps between appointments 📅 ⏳ ⏲
• Patient pre-screening tests ❓ ✔ 👌
• Temperature taking on arrival 🌡 🤒

We will also be creating slots for our patients who are most vulnerable, to help minimize contact with other patients whilst they are at the practice.

Between all appointments, as always we will thoroughly disinfect the surgery, reducing the risk of exposure to anything harmful while you are in our dental chair. We thank you for all your patience during this difficult time and look forward to seeing you again soon.

We will be in touch as soon as we are ready to see you
Kind regards
Deepali, Madja and Aimee